Return & Exchange Policy

Return & Exchange Policy

We accept a return on the following situations.

1. If the items are damaged or did not meet the specification as per the order. 

2. If the item did not reach on time as agreed.

3. If you are not satisfied with the quality of the item. 

Process :

Your purchased items must be in its original unused condition to be eligible for an exchange. Items received by the customer to be returned to our dispatch center  within 7 days of the date of receipt of goods.

1. Please write an email with your order number & reason for exchange to support@wedtree.com. 

2. Upon receiving an acknowledgement from Wedtree, kindly courier the items to the below mentioned address & send us an email with the tracking details. 

Wedtree eStore Private Limited,
30/16, Vaidhyaraman Street,
T Nagar, Chennai - 600 017

Customer response: +91 99622 15000

3. Once we receive the goods & verifying the condition, we’ll send you a credit note for the value of the item(s).

4. This credit note can be utilized against any future purchase from our website, either immediately or within 6 months from the date of credit note . 

4. Please email us the credit note ahead of making your future purchase.

5. No cash refunds for the items purchased. 

Note: The buyer will be responsible for any applicable customs and duties for both the returned shipment and the items we ship in exchange.